Current Vacancies

Marketing Assistant

Currently we are recruiting for an expanding local company who wish to appoint a marketing assistant.

This is a varied and challenging role for a candidate with a minimum 18 months experience in a commercial marketing role, ideally with either a marketing degree or CIM qualification.

You will provide invaluable support to the marketing team in a multi tasking role which could include anything from planning market research to organising events or drafting press releases.

Your expertise will extend to IT skills coupled with understanding of marketing techniques with the ability to create reports and presentations.  Knowledge of website marketing is also very desirable coupled with copywriting ability.

The key skills and attributes:

Good organisational and planning skills

Excellent presentation, written and verbal communication

The ability to work on multiple projects, under pressure and to tight deadlines

Assist in the execution and evaluation of campaigns

Monitor media activity

Develop and maintain the website - experience of content management essential

Develop and implement the public relations programme

Work with marketing agencies on ad campaigns

Draft press releases - produce PR material 

You will be using Excel and Powerpoint to create presentations and in addition will possess a full UK driving licence

Part Time Invoicing Administrator

We are now looking for a numerate administrator to work in a friendly supportive and fun team.

Based in Hatfield, this thriving company have an impressive expansion programme over the next few years.

We are looking for candidates who have experience processing invoices and the attention to detail to minimise errors coupled with the ability to work in a fast paced environment.

The role is multi faceted with the main responsibilities:

1.  Supplier Invoicing and Reporting, working to tight deadlines

2.  Cost management - reviewing, approving and raising of Purchase Orders   

3.  Monthly reporting figures

 

Essential Knowledge, Skills, and Abilities Required:

1.   Numerate with attention to detail

2.   Ability to multi-task

3.   Proactive and Reactive

4.   Good Excel and Microsoft Office Skills

6.   Problem solving attitude

7.   An enthusiastic, friendly, team player

This is a 12 month maternity contract. 

Salary Pro Rata

Part time Project Administrator -5 hours per day

We are seeking an enthusiastic and highly organized individual to work within a busy HR department for a global company.

 The successful candidate will be responsible for the management of information for all new and existing external workers. You will act as the point of contact both internally and externally, liaising with managers within the business via meetings, presentations and emails along with external agencies. Therefore strong and effective communication skills are of great importance. The position is process driven which might also involve compiling guidelines so an independent and proactive thinker will be welcomed. You will also be capturing data on the internal database so attention to detail is vital.

 You'll be expected to take ownership from an early stage, managing your workload with minimal supervision so, ideally, you will be someone who is familiar with working within a senior administrative role.

 If you have admin experience within a recruitment/HR environment that would be great as it would be helpful to already have an understanding of the recruitment process.  

The most important requirements are strongadministrative experience, the ability to manipulate data in Excel, a confident communicator, able to manage your own workload and have highly proficient organizational skills as this role will require you to multi task.

 Hours: 5 hours p/day; 25hours p/week -

Start: ASAP

Duration: Until end of April with the possibility of extending for a further 6 months

Administrator in Exciting and Expanding Company

We are currently recruiting a coordinator for a supportive friendly team, working for an expanding, well established and successful local company.

You will be handling a wide variety of enquires and queries while developing strong customer relationships with key clients.

The Client Service Coordinator will be responsible for providing a high standard of customer service liaising both internally externally. You will schedule distribution work, update on the status of consignments and call clients regularly to maintain relationships.

In addition the role extends to:

• Providing accurate instructions via electronic instruction sheets and log consignments on to the system.
• Monitor and investigate delivery queries
• Handle all customer enquiries and customer complaints including invoice queries.
• Maintain the log listing all customer complaints.
• Book collections with operations.
• You will be handling varied administration requiring a huge amount of attention to detail, for example invoices, orders , delivery issues
• Good Word/ Excel
• Data Entry
• Data Reporting
• Good Verbal comprehension/written skills

Personal Attributes

We will be looking for experienced people who can work well under pressure to tight deadlines, possess natural common sense and a meticulous attention to detail.

Your problem solving skills will be a key talent coupled with a strong customer service ethic.

In return the company offers a really interesting and varied role with responsibility for your own clients, excellent training and opportunities to develop as the company expands.

IT Manager

Our client is currently recruiting for an IT Manager to join their expanding team.

Preferably you will be from a healthcare background with a minimum 3 years experience in an IT environment and a thorough understanding of business operational  procedures.  You will be educated to degree level in IT combined with proven ability and experience in project management.

Most of the IT/Network admin function is outsourced and proactively managed 24/7.  Within this role you will be monitoring systems to ensure they deliver optimum performance, handling day to day issues and training staff on IT systems. You will ensure that users maximise the benefits of the system. 

This is a role for a self starter who can support the BD team by presenting the technical work flow to the client as well as contribute to managerial and other team meetings.

Your role will encompass frequent IT projects. liaising internally and externally to resolve networking and transmission problems, plan service schedules and alternative arrangements for planned system downtime or unexpected faults.

Ideally you will have a detailed understanding of the Data Protection Act, Patient Records Act and NHS standards relating to IT or confidentiality.

The company offers excellent promotional prospects as the company like to promote from within.  They offer 25 days holiday and a contributory pension scheme.

PA - supporting the UK management team

A new role has arisen for an exciting company with a dynamic culture and an impressive expansion programme.

You will be working for 3 senior managers and the UK MD covering a wide range of tasks in a challenging environment.

Key responsibilities:

-  Travel arrangements, booking flights/hotels/etc
-  Collating and compiling spreadsheets & presentations for the management team
-  Adhoc project work
-  Diary Management & E-mails
-  Arranging meetings, note taking and distribution of minutes.
-  Coordinating workshops, seminars and training days
-  Office logistics & point of call for UK communications.

Requirements

We need someone who will rise to any challenge with the self-motivation and the ability to work on your own initiative. This role requires a PA who is prepared to take on the  demands of this position.

You must have a minimum of 3 years relevant experience, e.g. working in a similar PA role, coupled with a senior administrator level background.

Personality is key too as you must be unafraid of new ideas, situations, and ways of working. Your great sense of humour and strong work ethic will be critical to your success

This is an exciting and challenging new role for a candidate with the very specific qualities to work in a young, fast growing and fun company.

Recruitment Administrator -interesting and challenging

We are now recruiting for a challenging and interesting role within our centrally based St Albans company

This is an exciting multitasking role to cover all aspects of the admin function for a busy independent organisation.

The Role -  five main areas of responsibility:
Candidate management
Temp payroll processing
Database management
Resourcing
Branch Administration

Job Description

-          Candidate management and control including daily up dating to keep database relevant and usable.

-          Responsibility for initial conversations with candidates who call in person

-          Super user of our specialist recruitment software

-          Inputting candidate details in advance of interviewing, pre-screening & ID coordination

-          Payroll processing, temp paperwork, legalities, referencing

-          Candidate searching using job boards, A-board & company database

-          Responding to and distributing all in coming emails daily

-          Website updating and daily control

-          Recruitment software management and use - implementing more efficient working processes using database

-          Handling all incoming calls and directing to team.

-          General office tidying, recycling & organisation

-          Stationary & office supply ordering

-          All ad hoc administration duties

Skills required
Exceptional telephone manner with the ability to deal with all types of personality
Excellent IT skills including Word/Excel/PowerPoint/Outlook with an understanding of IT troubleshooting and Social Media Networking.
Well presented, friendly & approachable
Confident team player with excellent written and verbal communication skills
Methodical approach with instinctive attention to detail
Ability to prioritise and work under pressure
Extensive admin experience
Sense of humour
Happy to turn hand to menial task as well as on-going projects

We are a supportive friendly office, sometimes manic but always retaining our sense of humour! Full training will be given but we must insist on great IT skills, attention to detail and natural communication ability.

Sales Administrator - CRM or Sales Force Experience

A new opportunity has just arisen in an dynamic and fast moving company based in North London.

You will be supporting a sales team of 40 people country wide via email, telephone and Skype.

The role involves weekly meetings developing good working relationship with the team. A confident and outgoing personality will be essential together with an accurate and highly organised approach. Your excellent administration skills will be vital to ensure you maximise the position.

Ideally you will have experience working with Salesforce, software designed for sales teams or you will be familiar with CRM systems as you will assist the management and implementation of changes to the programme.

The role will interface directly with internal managers in order to meet end user requirements as well as anticipating future business needs.

Responsibilities

*Perform all task related to the day-to-day operation of the business system including managing users, creating and maintaining custom fields, handling bulk migrations and maintenance of page layouts.
*Assist with the management of a fast-paced queue of user requests and the ability to identify, prioritise and escalate user requests is required.
*Assistance with the release management tasks
*Develop reports, dashboards and processes to continuously monitor data quality
*Good understanding of validation rules, tasks, workflow rules, approval processes
*Work with Business users and technical team members to drive projects related to the CRM
*Support the delivery of testing phases within set timelines.
*Develop and execute test plans/scripts for end to end testing and measure results.

Person specification

*Drives Results
*Focuses on the Customer
*Builds & Leverages Relationships
*Communicates Effectively
*Demonstrates Personal Excellence

Payroll Administrator - must be expereienced in Star Payroll

One of our local clients, a prestigious accountants are looking for an experience Payroll Accountant with specific Star payroll experience.

The ideal candidate will be a competent, IT literate, numerate, organised and a highly efficient Payroll Administrator with extensive Payroll experience. What is more important is that you thrive in a very busy environment, are used to meeting tight deadlines, an excellent telephone manner and have an extremely high attention to detail.

This is an ideal and exciting opportunity for an adaptable person to join an expanding team. You will take part in the practical day-to-day running of Client's Payrolls, and this varied and interesting role will involve dealing with pay packets and bank credits, processing tax and allowances and also delivering regular management updates, in a busy and committed team.

Essential:

• Experience of high volume Payroll Bureau Services.
• IT literate - used to using email, word and excel etc.
• Preferably used to using Star or other payroll software.
• One or two years experience within Practice.

• A high level of numeracy and literacy.
• Experience dealing with all aspects of compiling and processing weekly/monthly/4 weekly payrolls.

Please only apply if you have worked with Star payroll specifically.

Office Manager - Insurance industry experience

As an Office Manager within a small team, you’ll be crucial to the success of an expanding local business, with a 'hands-on' approach you will help guide the team to manage a busy workload.

Capable and organised, you’ll co-ordinate sales, administrative and customer service activity, getting involved in special campaigns and projects along the way.

Driven and efficient, you inspire trust in those around you and with your experience in a fast-paced office/retail role (ideally with a supervisory capacity), you know how to solve problems ad-hoc and motivate people to deliver. Above all though, you’ll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

Experience in the Insurance industry is essential. Candidates must have a minimum of 6 GCSE's grades A-C including Maths and English and have full driving licence with access to own transport.  

Customer Services Administrator

As a customer services administrator you will be working in a busy multi tasking environment with a lovely friendly team. 

Your strength of character will be crucial as you deal with a range of clients with different demands while managing your priorities in a confident and calm manner.

The phones are always busy as you will be dealing with incoming customer enquiries, queries and resolving issues. You'll be managing high volumes of emails as you process orders and handle all the support administration to ensure the department runs efficiently.

We will be looking for candidates with a minimum 12 months telephone based customer services experience combined with the ability to work under pressure and multi task.  

Quick and accurate problem solving skills together with a flexible and adaptable nature will be important and a working knowledge of Word Excel and Outlook.

The hours are 9am-6pm Monday to Friday

Recruitment Resourcer - exciting & growing company

A fantastic opportunity has arisen for an international organisation as a Resourcer. This role requires someone who is bright, hard working and  with strong interpersonal skills.

Working as part of the Sales team, your role is to find a suitable  candidate for each requirement, working alongside a Consultant. As a unit you will respond quickly and efficiently to client requirements with the CVs of appropriately experienced candidates.

Primary Responsibilities
*Candidate Searching- search and selection, achieving company targets, posting on job boards, preparing job sites.
*Candidate relationship building-selling job opportunities, maintaining contact with candidates and informing them of process, supporting Consultant in all admin
*Internal & external communication

The correct individual must have a hunger for sales and the following skill set:-
*Ability to work independently or in a team
*Flexible and adaptable attitude; ability to change priorities and adjust to constantly dynamic environment
*Hardworking predisposition
*Strong interpersonal skills with bright and outgoing personality
*Effective written and verbal communication - articulate and numerate
*Service orientated to both internal and external stakeholders with a constant attitude of exceeding expectations
*Ability to project and maintain a professional and positive attitude
*Ability to manage own time effectively and to prioritise workload to generate the maximum effect and reach deadlines
*Ability to work under pressure whilst remaining positive and professional
*Ambitious and driven

This a truly great and exciting opprortiunity in a well supported team with lots of career progression and room for growth also! 

Market Insight Manager - interesting and challenging

We are now recruiting for an experienced manager to join an established team in the delivery of strategic leadership to all staff and transforming corporate strategy into objectives, work plans and KPI's.

This is an exciting and varied role covering a wide range of marketing responsibilities including;

-research into many areas ie audits, segmentation, portfolio analysis and CRM management

-insightful advice on market changes and their potential impact on the company
-assist in the production of an integrated communications plan
-develop, project manage and deliver campaigns and launches in conjunction with the Marketing and Sales team
-manage relationships and projects with external research agencies
-prepare and present reports for team meetings
-brand building through every aspect of the company culture, vision, mission and values
-support the PR Manager with a sound joint strategy

You will be educated in either marketing or business with experience in the following areas;

- the preparation, implementation and management of strategic marketing plans
-research and analysis of marketing data-monitoring campaigns
-market and customer segmentation and analysis
-interpreting market intelligence and producing trend analysis and evaluation reports
-produce well constructed business reports
-manage market research agencies
-working cooperatively with sales teams

This is a long term temporary post in a great team about to embark on a very exciting plan of action.

Part time HR and Training Administrator

We are currently looking for a Part time HR & Training Administrator to work for one of our well respected local clients. The role is to support and assist the Deputy Human Resources Manager in the following tasks:-

• Organising internal and external eLearning and class room style programmes
• Selection and management of external training providers
• Planning and organisation of training venues and logistics
• Design employee Development Programme
• Administration of courses on HR.net system to ensure accuracy and timely administration of delegates being placed on course sessions
• Effective and accurate learning and development administrative systems and employee training records
• Reports as required
• General Administration of Human Resources Department

This role would also require you to help out with ad hoc HR administration.

The hours of this role are Mon & Fri10am -1pm, Tues/Weds/Thurs 10am-2pm - the hours are non negotiable.

It is also expected that you will be CPP or CTP qualified.

Please only apply if you have the relevant qualifications and background.

Administrator - exciting project based role

We are currently recruiting a coordinator for a supportive friendly team, working for an expanding, well established and successful local company.

You will be handling a wide variety of enquires and queries while developing strong customer relationships with key clients.

The Client Service Coordinator will be responsible for providing a high standard of customer service liaising both internally externally. You will schedule distribution work, update on the status of consignments and call clients regularly to maintain relationships.

In addition the role extends to:

• Providing accurate instructions via electronic instruction sheets and log consignments on to the system.
• Monitor and investigate delivery queries
• Handle all customer enquiries and customer complaints including invoice queries.
• Maintain the log listing all customer complaints.
• Book collections with operations.
• You will be handling varied administration  requiring a huge amount of attention to detail, for example invoices, orders , delivery issues
• Good Word/ Excel
• Data Entry
• Data Reporting
• Good Verbal comprehension/written skills

Personal Attributes

We will be looking for experienced people who can work well under pressure to tight deadlines, possess natural common sense and a meticulous attention to detail.

Your problem solving skills will be a key talent coupled with a strong customer service ethic.

In return the company offers a really interesting and varied role with responsibility for your own clients, excellent training and opportunities to develop as the company expands.

Account Manager - new role, dynamic company

An exciting opportunity has arisen in a dynamic organisation in St Albans.  You will be part of a new division playing a pivotal role in the retention of contract business.

We are looking for an experienced account manager who has assumed a high level of responsibility for managing key accounts, a natural communicator with the maturity to handle many different issues simultaneously.

Your main responsibility is to prevent attrition through effective contract management and client liaison. You will therefore be expected to have constant and open dialogue with clients throughout the duration of the contract and subsequent extensions.
You will also be responsible for managing the process for extending contracts, where necessary negotiating terms with clients to maintain margins within acceptable parameters.
During this process, you will be expected to generate business leads for the business development team and referrals for the resource team.

Primary Responsibilities

Client Management  

Be the main point of contact for the company
Achieve targets set each month / quarter
Negotiate and administer contract extensions
Resolve any issues with the clients.
Generate a constant flow of business leads
Maintain a constant flow of referrals
Carry out all administration pertaining to contracts

Contract Management

Creating a positive & professional impression of the company in all forms of written and verbal communication
Take a proactive approach to problem solving
Maintaining appropriate contact levels to ensure that any issues are dealt with effectively and quickly.
Create a positive relationship 
Generate the necessary contract paperwork in an accurate and timely fashion

Additional Skill Set:

Ability to work independently or in a team
Flexible and adaptable attitude; ability to change priorities and adjust to constantly dynamic environment
Hard working predisposition
Strong interpersonal skills with bright and outgoing personality
Strong commercial acumen & negotiation skills
Effective written and verbal communication - articulate and numerate
Service orientated to both internal and external stakeholders with a constant attitude of exceeding expectations
Ability to project and maintain a professional and positive attitude
Ability to manage own time effectively and to prioritise workload to generate the maximum effect and reach deadlines
Ability to work under pressure whilst remaining positive and professional
Ambitious and driven

 In return the company offer a generous salary £20-21k and bonus potential to £30k.

Online Marketing Manager -Central St Albans - Great Opportunity

Reporting to the Business Manager, the primary function of this brand new role is to work alongside the Marketing Communications Manager to support the Marketing function by delivering high impact digital marketing in line with all brand and business objectives. Emphasis is on delivering ROI.

The range of duties is wide with flexibility essential plus entrepreneurial skills and troubleshooting abilities useful.

Duties include:-
*Ongoing development of new website
*Online digital campaigns-SEO/PPC
*CRM management
*Customer insight -Social networking and online PR/Market research
*Measurement, tracking and reporting/Website analytics/Marketing activities
*Other
-Keep the Business Manager informed of workload, progress and results
-Help out with other non-Online Marketing duties as and when required
-Loyalty Schemes/offers (tbc)
-Manage and direct external agencies to achieve marketing objectives
-Liaising closely with IT department

To succeed in this role, you will need to be organised, commercial and creative, ideally with B2C experience working in a service industry. Good project planning and communication skills are key as is a can do attitude and the drive to see things through from start to finish.

Qualifications and background
*Self-starter with 2-6 years solid marketing experience now looking to progress their career
*Proven track record delivering superb commercial results
*Graduate level preferably in a Marketing or Business discipline

Please only apply if you have the desired background and skills. We shall only contact successful applicants.

Business Research Analyst

We are currently seeking an experienced and insightful Business Research Analyst to work for one of our well respected clients. The company are based in St Albans Town Centre and are very well respected within their industry sector.

The purpose of the role is to develop and deliver research and analysis services:-

Key Requirements:

*Business perspective with a strong proven analytical and research capability
*Attention to detail
*Previous experience in producing Management Information reports
*Highly articulate and confident communicator
*Results-oriented individual who wants to make a difference; who takes initiative, a self-starter who makes things happen, accepts accountability and has a sense of urgency
*Highly proficient in working with relational databases, working with SQL queries, navigating data schemas and data set manipulation
*Experience in using Microsoft SSRS
*Any experience in working with Microsoft SSAS an advantage
*Highly proficient in using Microsoft Excel, including more sophisticated aspects such as ODBC connections, vlookup, filters, and pivot table

The most important thing you will need to be successful in this role is deep understanding of the fundamentals of our client’s business. You will use this understanding, combined with internal and external data sources, and your own analytical skills and creativity, to draw up actionable conclusions for the business.

You will need to be able to communicate your analysis and conclusions clearly and concisely both orally and in writing, to people at every level of the organisation, and from a variety of cultures. In some cases you will also need to ensure your recommendations are followed through. Ideally you will be a good coach, who can help others think in a way that comes naturally to you, and spread some of your analytical flair through thr company..

Qualitative Research Manager

We are currently recruiting for one of the fastest-growing research agencies in Britain, looking for new talent specifically in the form of a Qualitative Research Manager.

Company Outline
*Based in St Albans, working for many of the UK’s biggest retail brands, so new team members will see the effect of their work on every high street
*Everyone works in small teams so, from day one, newcomers will be in the thick of things - on challenging and high-profile projects
*They will be given responsibility from early on and have a mandate to innovate and find their own way
*Their commitment to us will be matched with all the encouragement and support they’ll need to maximise their potential
*The role will take successful candidates to the heart of British retail
Exciting variety of qual methodologies employed, including online, brand tracking and mixed methodology

• Confident in managing projects right around the project cycle
• Strong analytical and written skills with clear flair for identifying actionable insights for clients
• Effectively applies a range of qual techniques and manage complex data sets and a range of standard statistical techniques
• Experience of managing ad hoc projects and designing bespoke projects
• Evidence of building enduring relationships with clients and delivering great service Ability to work to tight deadlines
• A keen interest in retailing with sound knowledge of the UK retail/fmcg market
• Flexible approach to working within a small team
• There is potential to develop skills in qual research and in using mixed methodologies

Core Skills
*Ability to find pragmatic solutions to fast-changing situations
*Ability to solve problems in a rational, clear-sighted way
*Capacity to plan and execute multiple tasks - prioritising effectively
*Can contribute fully and insightfully to project-team brainstorm sessions
*Ability to absorb large amounts of information and synthesise this into concise, persuasive reports
*Can pick up on telling details but also see the bigger, strategic picture
*Can present findings in a confident, authoritative manner
*Thinking and analytical skillls
*Design and creation of research projects
*Bespoke and ad hoc (evidence of)
*Client management
*Analysis and insight capability
*Retail interest and UK knowledge in retail/fmcg
*Open to working in mixed methodologies
*Confident writing style

Please only apply if you have specific research experience

Senior Researcher - Quant and or Qual

 We are currently recruiting a researcher for one of the fastest growing small market research agencies with 30% turnover growth in each of the last 5 years
- Established in 1994, over 16 years experience in multi-channel research
- Experts in qualitative and quantitative
- Experts in customer satisfaction research- all work is bespoke, insight driven, creative and ambitious
Role description

The researcher has mastered the requirements of the RE role and has developed further expertise in key areas of the project cycle, where their work can usually go straight to client without any significant alteration.

Key result areas:
- Monitors and controls continuous and ad hoc projects, ensuring accuracy of work and delivery of sample requirements to meet agreed deadlines
- Liaises with clients on appropriate methodology for straight forward projects and ad hoc needs and designs appropriate research materials
- Where fieldwork is part of the role, can use a variety of fieldwork techniques and probe for information and insights
- Conducts thorough analysis on continuous and straight forward projects, summarising findings in written bullets that are 80% complete
- Produces accurate and incisive reporting on routine and ad hoc projects
- Builds rapport with own clients, achieving high levels of client satisfaction
- Reviews, checks and edits own charts to 80% correct
- Debriefs client on small projects over the phone, face to face or via e mail
- Keeps track on time and costs to spent on a project to ensure it meets profitability targets

 Main responsibilities:
- Writes proposals and quotes for clients on routine work
- Designs research materials that are 80% of the final documents
- Designs and pilots standard questionnaires
- Improves project focus and outcomes using a sound knowledge of client’s business, key trends and retail sector
- If fieldwork is part of the role, will have developed a competent range of techniques including group moderation
- Gives clients timely communication on the progress of their projects
- Gives clients and stakeholders sound advice on their ad hoc needs
- Analyses quantitative or qualitative data and extracts key themes and findings
- Supports managers in the preparation of pitches

Candidate profile

Suitable candidates will have strong Qual research experience and be able to:

• Apply a  range of qualitative techniques, an approved interviewer with experience of running focus groups
• Write effective proposals and quotes for clients
• Liaise with clients on appropriate qualitative methodology for projects and ad hoc needs and designs appropriate research materials
• Can analyse research findings and identify the key themes and nuggets of new information for a client
• Build rapport with own clients, achieving high levels of client satisfaction
• Debrief client on small projects over the phone, face to face or via e mail
• Keep track on time and costs to spent on a project to ensure it meets profitability targets

 Benefits
Bonus scheme, 25 days holiday, stakeholder pension, support for learning and development, free lunch, social events, employee recognition